We love hearing from our clients after their transaction is complete. Client feedback gives us a chance to look for opportunities to improve on our service, as well as recognising aspects we are doing right. Our business is a people business more so than a house business, and being able to guide and help and get involved with every buyer and seller’s circumstances makes our job one of the most satisfying around!
Hear below from Fiona on behalf of her mum Rosemary and brother David. We wish Rosemary all the very best with her move, and next chapter. It’s been our absolute pleasure to play a part.
We initially chose Wilson’s because we felt as a locally grown company they would have a comprehensive understanding of how best to sell our house while considering all aspects including location and current market values. From the first phone call, made with much trepidation, our fears of delving into the unfamiliar territory of selling our house were relieved.
Lucas explained everything thoroughly to us without overwhelming us with too much jargon. The marketing booklet was very informative and and not filled with unnecessary information enabling us to successfully navigate the process we were about to embark on. Our needs were respected and any advice given was easily accommodated and certainly beneficial to our sale. The team was very respectful whenever in our house and certainly made us feel comfortable in what can be a very daunting experience.
We felt the service given by all on the Wilson team was exemplary which resulted in a sale in which we were extremely pleased with.
Rosemary, Fiona and David McGillivray.
NB – we are happy for you to use this response in your marketing material and for you to use our names.
Thanks again to all of you!!
Fiona.